Meet the Team

Local team, hotel-grade standards, and fast support. We're based in Marina del Rey and host nearby beach neighborhoods.

Operations & Quality

Runs day-to-day guest ops, QA checklists, and pricing reviews. Focus on smooth arrivals, clean turnarounds, and quick fixes during stays.

Specialties: self check-in, Marina parking, late arrivals

Languages: English

Concierge Lead

Trip planning, reservations, and special moments. From grocery pre-stock to tables in Venice, tailored to your dates and budget.

Specialties: dining, transfers, family setups

Languages: English, Spanish

Housekeeping Manager

Hotel-grade turnovers with photo checklists and supply restock. Oversees inspections before every check-in.

Specialties: linens, stain rescue, QA

Languages: English, Vietnamese

Maintenance Coordinator

Vetted vendors and fast fixes for AC, appliances, and plumbing with warranty tracking.

Specialties: same-day triage, vendor dispatch

Languages: English, Hindi

Guest Support

Messaging coverage 10am–10pm PT, status updates, and guide tweaks from guest feedback.

Specialties: comms, digital guides

Languages: English, Mandarin

Content & Local Guides

Curates events and neighborhood tips to help you plan better days by the water.

Specialties: events, food guides

Languages: English, Spanish

Live help 10am–10pm PT • Emergencies 24/7 • Marina del Rey–based

During a stay, call or text for time-sensitive issues like access, parking, or noise—we route the fastest fix.

Experience our concierge service and read our guest reviews to see why travelers choose Stay Del Rey.